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Client Reviews

We help tenants and landlords of all types of commercial and leisure property with dilapidations claims nationwide.

Gary Brown, 4 Front Street Car Sales Ltd

We thought we had looked after our garage showroom well, so were shocked to receive a dilapidations claim for over £80,000 at lease end. We appointed Dilapsolutions, known for their effective use of 'Section 18/Diminution Valuation,' and they successfully helped reduce the settlement to £15,000! I was truly blown away by their prompt action and outcome. An excellent result!

Richard Austin, Vinegar Hill

When we relocated our Bristol store, we were taken aback when our former Landlord issued a dilapidations claim at over £36,000, for works that they were about to progress, despite leaving the shop in good condition. Dilapsolutions guided us through the process and, leveraging their unique expertise, helped us settle at a highly favourable amount of £17,500. They brought calm to a challenging situation.

Martin McKeague, Partner, Walker Morris

My team work with Dilapsolutions in connection with dilapidations matters around the UK, as their offering of both building surveyors and valuers, makes them a very effective dilapidations consultancy. The advantages of a ‘one-stop shop’ are clear not only in relation to price but also client service and expertise.  The ability to be able to call upon all of their experience and know-how is invaluable for both our landlord and tenant clients and when it comes to trial work and ADR they are really excellent.

James Tucker, Director, Tuckers

Paul and his team at Dilapsolutions represented us when dealing with the early surrender of a lease on a Grade 2 listed building which had not been “cherished” during its tenanted life. Despite the difficulties encountered with the outgoing tenants, we managed to agree on a suitable settlement with them so that the appropriate remedial works could be completed before the property was reoccupied. As such we have just instructed Paul and his team to deal with a similar matter on our behalf now and look forward to another successful outcome.

Paul Cunniff, Chief Financial Officer, Freeway

From my experience dilapidations are always a difficult part of vacating a commercial let, an inevitable headache. We moved office in Q2 2022 and turned to the expertise of the team at Dilapsolutions. Neil and the team were on site within 2 working days, dealt with all the formalities of negotiation and supported us in getting a much-needed result with the landlord. Landlord and Tenant rarely see eye to eye on these matters but Dilapsolutions worked tirelessly to get us the result we deserved. Great work from Neil and the team. I wouldn’t hesitate in recommending their services.

Edward Benyon, Estate Manager, The Benyon Estate

We have employed the services of Dilapsolutions in respect both of terminal and interim claims on our Estate. Their expertise, combined with their facility of ready access to specialist engineers and other peer professionals, was especially welcome in a recent case where we had to move to forfeit a lease of substantial premises in Hackney due to the tenant’s significant and longstanding disrepair.

Rik Blair, Accountant, Tex Plastics

We required a liability assessment of our buildings in order to comply with our audit requirements (FRS 102) & sought the services of Dilapsolutions. They happily provided this service for us and carried out a professional, informed & conscientious service in a timely manner that fulfilled our requirements.

Tricia Davis, Property Director, Timpson

We employ the expertise of the unique connected brands of Raeburn Consulting, Radius Consulting and Dilapsolutions to assist with dilapidations claims and section 18 Valuations in order to achieve the absolute minimum settlements across the whole of the UK & Ireland. Furthermore, the tactical advice provided is excellent.

Figment Productions Ltd

When we moved our warehouse to save costs, we were shocked by the size of the dilapidations claim from our landlord! Dilapsolutions quickly reassured us, explaining the complex process and the law.

They highlighted that the only way to minimise the payment is to involve both a chartered building surveyor to negotiate remedial work costs and a valuer to apply the legal cap (Section 18/Diminution in Value). Dilapsolutions, by providing both surveyors, exceeded our expectations. Their teams collaborated to settle at a nominal sum! We're delighted, especially in today's challenging business environment with rising costs.


Chartered Surveyors

We are the only dilapidations consultancy in the UK & Ireland that provides both Chartered Building and Valuation Surveyors, ensuring the best results for our clients.

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